delivery and returns policy
delivery
worldwide shipping, dispatched within 3-5 business days via dpd.
uk shipping - £5
european shipping (including northern ireland) - £15
rest of the world - £25-£50
orders outside of the uk are subject to custom taxes.
note: the customers will always be responsible for paying any import bills they may receive. we cannot be held responsible for how long it takes your order to pass through customs.
returns
returns will be accepted 14 days from the delivered date.
items must be returned in sale condition received, including tags.
items must be unworn and undamaged.
sale items can’t be refunded; instead an exchange or store credit will be issued.
note: all items are processed through quality control before dispatch to ensure no damage or faults.
if you have any questions email contact@jackhopps.com